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Part-Time Valet Parking Professional

2 months ago

Pismo Beach, California, United States Ace Parking Full time
About Us

Ace Parking is a leading parking management company with a strong commitment to customer service and community involvement. With over 72 years of experience, we have established a reputation for excellence in the industry.

Culture

Our company culture is built on a foundation of shared values, including accountability, communication, family, exceptional service, and profitability. We strive to create a positive and thriving work environment that fosters collaboration and teamwork.

About the Position

We are seeking a part-time Valet Parking Attendant to join our team. As a Valet Parking Attendant, you will be responsible for providing exceptional customer service to our guests, ensuring the safe and efficient parking of vehicles, and maintaining a clean and organized parking lot.

Key Responsibilities:
  • Promptly and safely park and retrieve vehicles following company policies and procedures.
  • Maintain accurate records of parked vehicles and ensure keys are securely stored.
  • Adhere to company policies and safety guidelines at all times.
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Effectively communicate parking procedures and fees to guests.
  • Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
  • Coordinate with fellow team members to ensure efficient service delivery.
  • Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
  • Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
  • Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
  • Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
  • Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
  • Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
  • Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
  • Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About You

To be successful in this role, you will need to possess the following skills and attributes:

  • High school diploma or GED.
  • Excellent communication and interpersonal skills.
  • Strong sense of accountability and responsibility.
  • Ability to work effectively in a team environment.
  • Exceptional customer service skills.
  • Reliable, friendly, and ability to create a lasting impression.
  • Physical ability to move quickly and lift heavy items (up to 50 lbs.).
  • Previous valet or customer service experience is a plus.
What We Can Offer You

We offer a competitive hourly rate of $17 per hour, plus tips. Additionally, we provide medical, dental, vision, life insurance coverage for full-time employees, flexible spending accounts, vacation/sick time, holiday time, and discount programs.