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Treatment Coordinator

2 months ago

Dallas, Texas, United States Jefferson Dental and Orthodontics Full time
About the Role

At Jefferson Dental and Orthodontics, we are committed to providing exceptional oral healthcare services to our patients. As a Treatment Coordinator, you will play a vital role in our mission by educating patients about the importance of oral health and making their treatment affordable through various financing options.

Key Responsibilities
  • Deliver exceptional patient care by providing empathetic education and presenting financing options in a clear and concise manner.
  • Streamline patient visits by proactively preparing treatment plans, pulling insurance information, and gathering necessary documentation.
  • Assist patients with payment-related questions and process in-office payments.
  • Collaborate with the Patient Concierge to schedule appointments, manage recalls, and verify insurance information.
  • Maintain a clean and organized lobby and front office environment.
  • Participate in community outreach activities to promote our services to the public.
Requirements
  • High School Diploma or equivalent required.
  • Bilingual (English/Spanish) highly preferred.
  • Minimum 1 year of dental office experience highly preferred.
  • Minimum 1 year of patient care or customer service experience highly preferred.
  • Intermediate to advanced computer skills, including data entry.
  • Reliable transportation and availability to work clinic hours, including Saturdays.