Dental Services Coordinator
3 days ago
At Complete Specialty Solutions, we're dedicated to delivering high-quality dental services within general and pediatric dental offices. As a key member of our team, you'll play a vital role in shaping the future of dental specialties.
Position Overview:
This role will support the integration of specialty services into independent general and pediatric dental offices. As a Treatment Coordinator, you'll provide remote training to enhance office efficiency and workflow in preparation for specialty production days.
Key Responsibilities:
- Maintain effective communication with GP practices to support productivity and ensure seamless integration of specialty services.
- Collaborate with office staff and specialists to create and review treatment plans, ensuring accurate insurance verification and optimal patient outcomes.
- Correspond with patients to present treatment options and answer questions, with a focus on scheduling patients and achieving case acceptance.
- Implement changes and provide education and feedback to providers, departments, and offices to address denials impacting revenue.
- Demonstrate exceptional integrity and composure when interacting with patients, staff, and specialists.
- Participate in occasional in-person trainings to enhance services and foster a culture of excellence.
Requirements:
- 2+ years of experience as a dental treatment coordinator, with a strong background in oral surgery and periodontics.
- Excellent communication and presentation skills, with the ability to effectively convey dental information to patients.
- Access to a virtual working environment with minimal background noise, ensuring seamless patient and specialist interaction.
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