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Nocturnal Guest Services Representative
2 months ago
HOLIDAY INN EXPRESS & SUITES HEBER is on the lookout for enthusiastic individuals to join our Front Desk team as a Full-Time Guest Services Representative.
A Guest Services Representative plays a crucial role in delivering exceptional customer experiences, with a strong focus on detail and ensuring smooth Front Desk operations. This position demands integrity, accountability, the ability to multitask, teamwork, and a dedication to exceeding guest expectations.
Key Responsibilities:
- Managing Check-Ins and Check-Outs
- Responding to Phone Inquiries
- Delivering Outstanding Customer Service
- Ensuring Clear Communication Across All Departments
- Completing Additional Tasks or Projects as Assigned by Management
- Compensation: $15-$16 per hour based on experience
Candidate Qualifications:
We appreciate candidates who possess references, a high school diploma, and ideally have 1 year of experience in the hospitality sector or a minimum of 2 years in Customer Service.
Benefits Offered:
- Competitive Paid Time Off Plan
- Health, Dental, and Vision Insurance options available for employees after a specified period
- Numerous opportunities for professional development and career progression
- Engaging events, celebrations, and team-building activities
- A supportive and collaborative team environment