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Nocturnal Guest Services Representative

2 months ago


Heber, United States HOLIDAY INN EXPRESS & SUITES HEBER Full time
Become a Part of Our Front Desk Team at Holiday Inn Express & Suites Heber

HOLIDAY INN EXPRESS & SUITES HEBER is on the lookout for enthusiastic individuals to join our Front Desk team as a Full-Time Guest Services Representative.

A Guest Services Representative plays a crucial role in delivering exceptional customer experiences, with a strong focus on detail and ensuring smooth Front Desk operations. This position demands integrity, accountability, the ability to multitask, teamwork, and a dedication to exceeding guest expectations.

Key Responsibilities:

  • Managing Check-Ins and Check-Outs
  • Responding to Phone Inquiries
  • Delivering Outstanding Customer Service
  • Ensuring Clear Communication Across All Departments
  • Completing Additional Tasks or Projects as Assigned by Management
  • Compensation: $15-$16 per hour based on experience

Candidate Qualifications:

We appreciate candidates who possess references, a high school diploma, and ideally have 1 year of experience in the hospitality sector or a minimum of 2 years in Customer Service.

Benefits Offered:

  • Competitive Paid Time Off Plan
  • Health, Dental, and Vision Insurance options available for employees after a specified period
  • Numerous opportunities for professional development and career progression
  • Engaging events, celebrations, and team-building activities
  • A supportive and collaborative team environment