Customer Service Representative

6 days ago


Heber Springs, Arkansas, United States Crystal Plaster Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Responsibilities:
  • Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions.
  • Provide exceptional customer service through timely and effective communication, resolving issues and concerns in a professional and courteous manner.
  • Identify opportunities to grow our business through upselling and cross-selling insurance products and services.
  • Work collaboratively with our team to achieve sales and service goals.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues.
  • Ability to work in a fast-paced environment and meet sales and service targets.
  • Basic computer skills and proficiency in Microsoft Office.
What We Offer:
  • A competitive hourly rate and commission structure.
  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive team environment.
  • Opportunities for growth and advancement within our company.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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