Customer Service Ambassador

5 days ago


Minneapolis, Minnesota, United States FASTSIGNS of Downtown Minneapolis Full time
Job Overview

FASTSIGNS of Downtown Minneapolis is seeking a highly skilled and customer-focused individual to fill the role of Customer Service Representative. This position is ideal for someone who enjoys working with people, building relationships, and providing exceptional service.

Key Responsibilities
  • Act as the primary point of contact for current and prospective customers, providing timely and effective support to meet their needs.
  • Prepare estimates, implement work orders, and ensure timely delivery of finished products to exceed customer expectations.
  • Participate in daily team meetings to discuss business and marketing strategies, and contribute to the success of the FASTSIGNS Center.
  • Develop and maintain long-lasting relationships with customers through regular communication and follow-up.
Requirements
  • 2-3 years of experience in retail or counter sales is preferred.
  • High school diploma or equivalent is required.
  • Excellent communication, listening, and organizational skills are essential.
  • Ability to sit for extended periods and view computer screens for long periods is necessary.
  • Ability to work under pressure to meet high volume and quality standards.
What We Offer
  • Competitive pay and benefits package.
  • Paid vacation and holidays.
  • Performance-based bonuses.
  • Ongoing training and development opportunities.


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