Sales and Customer Support Specialist

4 days ago


KailuaKona, Hawaii, United States Grace Pacific Corp Full time

At Grace Pacific Corp, we are seeking a highly skilled Sales and Customer Support Specialist to join our team in Hawaii. This exciting opportunity allows the right individual to make a significant impact on our sales and customer support efforts.

About the Role:

This role offers a challenging and rewarding experience, requiring strong communication and interpersonal skills to effectively communicate with customers, colleagues, and management. The successful candidate will have a passion for sales and customer service, with a focus on delivering exceptional customer experiences.

As a key member of our team, you will be responsible for creating, implementing, and maintaining sales call plans, coordinating marketing plans, and providing price quotes and sales support. You will also maintain and build positive customer relationships, ensuring long-term customer satisfaction and loyalty.

Key Responsibilities:
  • Develop and implement sales strategies to achieve revenue growth targets.
  • Build and maintain strong relationships with existing and potential customers.
  • Provide exceptional customer service through timely and effective communication.
Requirements:
  • Degree in sales and/or marketing preferred.
  • Relevant experience in a similar operation, such as equipment rental operation, sales/retail environment, civil construction, government agency related to road work and/or safety.
  • Familiarity with traffic control and general industry safety.
Working Conditions:

This role involves working in an air-conditioned administrative office, warehouse conditions, and various construction job sites, including live traffic conditions. The branch operates Monday-Friday 7:00 am to 4:00 pm, but the successful candidate must be available after hours, nights, and weekends to facilitate customer service and industry trade events.

Salary:

The estimated salary for this position is $60,000-$70,000 per annum, depending on experience and qualifications.



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