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Retail Sales Specialist
3 weeks ago
T-Mobile is committed to investing in its employees, offering a competitive base salary and compensation package, including annual stock grants, an employee stock purchase plan, and 401(k) matching. The company's Total Rewards Package ensures that employees receive the same big love it gives its customers.
The Retail Sales Specialist will be an integral part of the Retail Team, responsible for bringing the T-Mobile brand to life within National Sales partner locations. This role requires active customer engagement, creating energy and excitement around products and services. Ambassadors must thrive in a high-traffic environment, continuously evolving with technology innovations, customer needs, and retail experience.
The ideal candidate is passionate about building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and educating them on solutions. This role involves consistently leveraging digital self-serve tools during customer interactions and the onboarding process. By recommending wireless solutions and assisting with onboarding, the Retail Sales Specialist will deepen relationships with customers and ensure their satisfaction.
Key Responsibilities:
- Proactively engage with a broad range of customers in a highly-traffic retail environment.
- Use digital tools to communicate effectively and educate customers on the value of T-Mobile solutions.
- Consistently leverage digital self-serve tools during customer interactions and the onboarding process.
- Identify customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services.
Requirements:
* High School Diploma/GED (Required)
* 6 Months Of Customer Service and/or Sales Experience, Retail Environment (Preferred)
Benefits
T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays annually. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.
About T-Mobile
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.