Customer Service Specialist

4 weeks ago


KailuaKona, Hawaii, United States Enterprise Mobility Inc Full time

**About Us**

Enterprise Mobility Inc. is a leading provider of mobility solutions, committed to delivering exceptional customer experiences.

**Salary:** $21.00 per hour (based on location and industry standards)

**Job Overview:

We are seeking a highly skilled Customer Assistance Representative to join our team at the Kona Enterprise Airport location in Hawaii. As a key member of our team, you will provide top-notch customer service, supporting internal and external customers with their rental needs.

**Responsibilities:*

  • Provide personalized assistance to customers via phone, face-to-face, and other channels
  • Process returns, check-ins, and exit kiosk transactions efficiently
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills
  • Assist in assessing rental conditions upon return and perform administrative tasks as needed
  • Sell optional protection products, upgrades, fuel options, and other additional equipment while maintaining excellent sales skills

**Requirements:

To be successful in this role, you must have:

  • A valid driver's license with no more than 3 moving violations and/or at-fault accidents on your driving record in the past 3 years
  • No drug or alcohol-related conviction on your driving record in the past 5 years
  • The ability to work a 40-hour week, including weekends and holidays, with flexibility for occasional overtime

**Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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