Customer Engagement Specialist
6 days ago
We are seeking a highly motivated Plumbing and HVAC Ambassador to join our team at Steve's Plumbing and A/C Service. As a representative of our company, you will be responsible for engaging with customers at retail locations, generating sales leads, and providing exceptional customer service. With a strong focus on relationship-building and results-driven approach, this role is perfect for those who thrive in fast-paced environments.
Key Responsibilities- Engage with customers at retail locations to generate sales leads for our HVAC department.
- Set appointments and book free consultations for customers.
- Provide exceptional customer service and build rapport with clients.
- Develop an understanding of HVAC products and services to communicate their benefits to potential customers.
- Conduct initial outreach to prospective clients to educate them on the company's services.
- Setting appointments with customers to conduct free estimates for replacement or maintenance services.
- Seek new sales leads through prospecting and providing exceptional customer service.
- Previous Sales, Retail, lead generation, or brand ambassador experience.
- Excellent verbal and written communication skills.
- Knowledge of sales and marketing techniques.
- Valid Driver's License Required.
- Ability to maintain a positive and professional tone.
We offer a competitive compensation package, including an estimated salary range of $18-$20 per hour plus commission. Other benefits include health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Experience Specialist
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Customer Service Ambassador
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Customer Service Ambassador
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