Customer Engagement Specialist

6 days ago


KailuaKona, Hawaii, United States Steve's Plumbing & AC Full time
Job Description

We are seeking a highly motivated Plumbing and HVAC Ambassador to join our team at Steve's Plumbing and A/C Service. As a representative of our company, you will be responsible for engaging with customers at retail locations, generating sales leads, and providing exceptional customer service. With a strong focus on relationship-building and results-driven approach, this role is perfect for those who thrive in fast-paced environments.

Key Responsibilities
  • Engage with customers at retail locations to generate sales leads for our HVAC department.
  • Set appointments and book free consultations for customers.
  • Provide exceptional customer service and build rapport with clients.
  • Develop an understanding of HVAC products and services to communicate their benefits to potential customers.
  • Conduct initial outreach to prospective clients to educate them on the company's services.
  • Setting appointments with customers to conduct free estimates for replacement or maintenance services.
  • Seek new sales leads through prospecting and providing exceptional customer service.
Requirements
  • Previous Sales, Retail, lead generation, or brand ambassador experience.
  • Excellent verbal and written communication skills.
  • Knowledge of sales and marketing techniques.
  • Valid Driver's License Required.
  • Ability to maintain a positive and professional tone.
Compensation and Benefits

We offer a competitive compensation package, including an estimated salary range of $18-$20 per hour plus commission. Other benefits include health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). We are an equal opportunity employer and welcome applications from diverse candidates.



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