Customer Service Center Support Team Manager
7 days ago
At Heritage Bank, we are seeking a highly skilled and experienced Customer Service Center Support Team Manager to join our team. As a key member of our customer service team, you will be responsible for overseeing the day-to-day operations of our customer service center, ensuring that our customers receive exceptional service and support.
Key Responsibilities:- Lead and manage a team of customer service representatives to ensure that they are equipped to provide excellent service to our customers.
- Develop and implement processes and procedures to improve customer service and reduce wait times.
- Monitor and analyze customer feedback and complaints to identify areas for improvement.
- Collaborate with other departments to ensure that customer service is aligned with the bank's overall business objectives.
- Develop and implement training programs to ensure that customer service representatives have the skills and knowledge they need to provide excellent service.
- 5+ years of experience in a customer service or management role.
- Proven track record of improving customer satisfaction and reducing wait times.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and conflict resolution skills.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a talented and dedicated team.
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Customer Service Center Support Team Manager
2 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Center Support Team Manager to join our team at Heritage Bank. As a key member of our customer service team, you will be responsible for overseeing the day-to-day operations of our customer service center, ensuring that our customers receive exceptional service and support.Key...
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Customer Service Center Support Team Manager
2 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Center Support Team Manager to join our team at Heritage Bank. As a key member of our customer service team, you will be responsible for overseeing the day-to-day operations of our customer service center, ensuring that our customers receive exceptional service and support.Key...
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Customer Service Center Support Team Manager
2 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob Title: Customer Service Center Support Team ManagerJob Summary:We are seeking a highly skilled and experienced Customer Service Center Support Team Manager to join our team at Heritage Bank. As a key member of our customer service team, you will be responsible for leading and managing a team of customer support representatives, ensuring that our...
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Customer Service Center Support Team Lead
4 days ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob Title: Customer Service Center Support Team ManagerJob Summary:The Customer Service Center Support Team Manager is responsible for overseeing and managing a customer support team for an assigned center. The successful candidate will be able to lead and manage the workflow of assigned center to ensure tasks are allocated appropriately and required...
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Customer Service Center Support Team Lead
1 week ago
Oak Harbor, Washington, United States Heritage Bank Full timeBase Salary Range:$67,000 - $82,000 - $98,000 annualAt Heritage Bank, we prioritize work-life balance and offer a total rewards package, including base salary, to support our team members' well-being and happiness.As a key member of our team, you'll enjoy a comprehensive compensation package that reflects our commitment to your success and growth.We're...
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Customer Service Representative
6 days ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Heritage Bank. As a key member of our Customer Service Center, you will be responsible for providing exceptional support to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Service Representative
2 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeCustomer Support Specialist Job DescriptionHeritage Bank is seeking a highly skilled Customer Support Specialist to join our team at our Customer Service Center in Oak Harbor, WA.Key Responsibilities:Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and effective manner.Build and...
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Customer Service Representative
3 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist in our Banking Call Center.Key Responsibilities:Provide exceptional customer service to internal and external customersResolve customer inquiries and issues in a timely and professional mannerPromote our bank's products and services...
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Customer Service Representative
2 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Heritage Bank. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Service Representative
2 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeHeritage Bank is seeking a skilled Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.**Job Summary:**We are looking for a highly motivated and detail-oriented individual to provide exceptional customer service to our clients.**Responsibilities:***...
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Phlebotomist - Patient Service Center
20 hours ago
Oak Harbor, Washington, United States Labcorp Full timeJob SummaryLabcorp is seeking a skilled Phlebotomist to join our team in a Patient Service Center or Client office. As a Phlebotomist, you will be responsible for providing exceptional customer service, performing skilled specimen collections, and being the face of the company. In addition, you will have opportunities for continuous growth within the...
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Customer Service Representative
3 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full time**Job Summary**Heritage Bank is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a timely and professional mannerProvide...
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Customer Service Representative
1 week ago
Oak Harbor, Washington, United States Navy Exchange Full timeJob Title: Customer Service Clerk Part Time w/ BenefitsLocation: United States-WashingtonOak Harbor Job Number: 240003BZWe are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is...
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Customer Service Representative
2 weeks ago
Oak Harbor, Washington, United States Circle K Full timeCircle K is seeking a Customer Service Representative to provide exceptional customer experiences and support store operations. As a key member of our team, you will be responsible for delivering outstanding customer service, operating the cash register, and maintaining a clean and organized store environment. Key responsibilities include: * Greeting...
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Customer Service Cashier
1 month ago
Oak Harbor, Washington, United States Home Depot Full timePosition Summary:Cashiers play a vital role in delivering outstanding customer service by ensuring quick, precise, and secure transactions. They also contribute to the upkeep of the checkout area and work to improve the overall shopping experience for patrons.Key Responsibilities:Efficiently manage Checkout and Return transactionsOversee the Self-Checkout...
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Customer Service Representative
3 weeks ago
Oak Harbor, Washington, United States Walmart Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
2 weeks ago
Oak Harbor, Washington, United States Haggen Northwest Fresh Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front End Helper Clerk. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting with product location, and maintaining a clean and safe shopping environment.Key ResponsibilitiesProvide friendly and...
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Friday Harbor, Washington, United States TAL Holdings LLC Full time{"title": "Customer Service Representative - Garden Center", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Garden Center. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and...
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Customer Service Representative
3 weeks ago
Friday Harbor, Washington, United States TAL Holdings LLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Garden Center. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting customers with purchasing...
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Library Customer Service Associate
1 month ago
Oak Harbor, Washington, United States SNO-ISLE REGIONAL LIBRARY SYSTEM Full timeJob OverviewPosition LevelExperiencedJob LocationOak Harbor, WAEmployment TypeFull TimeEducational RequirementHigh School DiplomaCompensation$27.40 HourlyWork ScheduleFlexibleJob CategoryGovernment ServicesPosition SummaryThe Sno-Isle Regional Library System is dedicated to serving the diverse community of Oak Harbor, including a significant military...