Customer Service Representative

2 days ago


Oak Harbor, Washington, United States Heritage Bank Full time
Heritage Bank is seeking a skilled Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.

**Job Summary:**
We are looking for a highly motivated and detail-oriented individual to provide exceptional customer service to our clients.

**Responsibilities:**
* Provide timely and effective support to customers via phone, email, and chat
* Respond to customer inquiries and resolve issues in a professional and courteous manner
* Collaborate with internal teams to resolve complex customer issues
* Stay up-to-date on product knowledge and services to provide accurate information to customers

**Requirements:**
* High school diploma or equivalent required
* 1-2 years of customer service experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

**Compensation:**
* Level I: $ - $ per hour
* Level II: $ - $ per hour
* Senior: $ - $ per hour

**Note:**
Depending on qualifications and experience, Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered.

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