Technical Support Specialist

3 days ago


Fullerton, California, United States 85C Bakery Cafe Full time
About the Role: 85C Bakery Cafe is seeking a highly skilled Technical Support Specialist to join our team. This full-time position offers a competitive salary of $23,000 per year, plus benefits and a performance-based bonus.

This role involves providing technical assistance with computer hardware and software, resolving issues for clients via phone or electronically, and improving existing programs by evaluating objectives and specifications.

We are looking for a professional with strong troubleshooting and critical thinking skills, who can work effectively in a fast-paced environment. If you have excellent communication skills and a positive demeanor, we encourage you to apply.

About the Job: As a Technical Support Specialist, you will be responsible for:
* Providing technical assistance with computer hardware and software
* Resolving issues for clients via phone or electronically
* Improving existing programs by evaluating objectives and specifications
* Tracking customer issues and resolutions
* Supporting IT-related projects

In this role, you will work closely with cross-functional teams to deliver high-quality results and exceed customer expectations.

We offer a comprehensive benefits package, including medical, dental, vision, and accident insurance, as well as company-paid life and AD&D insurance. You will also receive a generous 401(k) matching program and access to employee discounts.

If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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