Advanced Technical Support Professional

2 days ago


Fullerton, California, United States Pop-Up Talent Full time

Become a Part of Our Team as a Technical Support Expert

We are seeking a seasoned Advanced Technical Support Professional to join our team at Alinco IT in Fullerton, CA 92835. This is an exciting opportunity to work with a forward-thinking company dedicated to revolutionizing IT solutions for our clients.

The ideal candidate will have extensive experience in technical support, ticket resolution, and problem-solving, with a strong understanding of Microsoft and VMWare technologies.

  • You will be responsible for leading the final step in support resolution and escalation, working closely with our VP of Technology and HR team to maintain a productive workplace.
  • Deliver exceptional service to our customers, learn our planning system, and individualize operations into Professional Services, Cloud Services, and Managed Service Customers.

Salary: $34 per hour + KPI, negotiable based on certifications and experiences.



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