Store Operations Supervisor
2 weeks ago
Job Overview: Retail Store Operations Supervisor
As the Retail Store Operations Supervisor, your primary responsibilities will focus on ensuring the efficient functioning of the store's daily activities. This includes managing inventory levels, upholding store cleanliness, delivering exceptional customer service, and overseeing financial transactions, all of which are crucial to the store's overall performance.
- Experience Requirements:
- Minimum of 2 years experience in a retail setting (Required)
- 1 year of experience in a retail environment (Preferred)
- No specific Licensure or Certification necessary
Key Responsibilities:
- Active Listening Skills
- Demonstrating Continuous Value
- Proactive Initiative
- Ability to Multitask and Prioritize
- Operational Excellence
- Effective Time Management
- Maximizing merchandise and fuel sales while adhering to budgeted expenses
- Training and exemplifying superior customer service and sales techniques
- Communicating and monitoring sales and profitability targets for store staff
- Achieving and surpassing store budget and sales objectives
- Establishing weekly Key Performance Indicators (KPIs)
Essential Competencies:
- Adaptability to Change (Level 2 Supporting): Recognizes, initiates, and adjusts to organizational changes to enhance effectiveness and business outcomes.
- Collaboration Skills (Level 2 Supporting): Identifies connections within the organization and collaborates effectively to reach shared goals.
- Decision-Making Abilities (Level 2 Supporting): Makes informed decisions that reduce risk and uncertainty, aiming for the best possible results.
- Results Orientation (Level 2 Supporting): Strives for challenging performance objectives to achieve desired outcomes.
- Team Development (Level 2 Supporting): Cultivates trust, openness, and support within the team, while selecting and motivating a high-performing workforce.
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