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Customer Service Representative

2 months ago

MO United States Bally's Corporation Full time
About the Role

Bally's Corporation is a leading entertainment company seeking a skilled Customer Service Representative to join our team at the Noodle Bar. As a key member of our service team, you will be responsible for providing exceptional customer experiences and ensuring a favorable dining and gaming environment.

Key Responsibilities
  • Customer Service: Provide top-quality service to guests, ensuring a positive dining and gaming experience.
  • Food and Beverage Service: Maintain a pleasant and welcoming attitude towards all customers, ensuring prompt and neat service of food and beverages.
  • Cash Handling: Accurately count and manage cash and company funds received from customers.
  • Inventory Management: Monitor and maintain inventory levels of food, beverages, and supplies, notifying supervisors when quantities are low.
  • Team Collaboration: Work effectively with colleagues to ensure a smooth and efficient service experience.
  • Adherence to Policies: Understand and adhere to all cash handling procedures, policies, and protocols established by Bally's Kansas City.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: At least one year of experience in food service or cashiering required.
  • Licenses and Certifications: Must obtain and maintain Missouri Gaming Commission occupational license and TiPS certifications.
  • Communication Skills: Ability to read, write, and understand simple instructions, as well as communicate effectively with customers and colleagues.
  • Flexibility: Willingness to work any assigned shift, including late nights, weekends, holidays, and overtime.
What We Offer
  • Competitive Salary: Annual performance reviews and competitive salary.
  • Comprehensive Benefits: Medical, dental, and vision coverage, as well as 401(K) company matches and Employee Stock Purchase Plan.
  • Perks and Discounts: Access to perks and childcare discounts.