Support Staff Member

1 week ago


Tucson, Arizona, United States UniConcepts Full time

We are seeking a Support Staff member to join our team at Gentle Ben's, a staple of the University of Arizona community since 1971.

Key Responsibilities:

  • Perform station opening and closing duties on each shift.
  • Greet guests within 2 minutes and follow all Service Execution Steps.
  • Clear tables throughout the dining experience using proper methods.
  • Speak to guests to ensure satisfaction with food, drinks, and service.
  • Present bills, accept payments, and operate the POS system.
  • Respond to guest complaints and ensure 100% compliance with all Company policies and laws.

Requirements:

  • Must be 18+ years of age or older.
  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent organization and problem-solving skills.
  • Good verbal and written communication skills.
  • Knowledge of principles for dealing directly with the public.
  • Ability to handle cash, give change, and balance the cash drawer at the end of shift.

Physical Demands:

  • Standing and walking during the entire 8-hour shift.
  • Reaching, bending, stooping, lifting, shaking, stirring, pouring, and carrying supplies.

Perks:

  • Exciting work environment near the University of Arizona.
  • $10 base wage + Tips.
  • Health Benefits after 60 days.

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