Food and Beverage Operations Manager
5 days ago
The Service Manager role at 301 South Academy Management is a dynamic opportunity for an experienced professional to lead the daily operations of our food and beverage outlets. Reporting directly to the Director of Food & Beverage, this individual will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining high-quality standards.
Key Responsibilities:
- Operational Excellence: Ensure seamless day-to-day operations, adhering to quality, safety, and service standards.
- Guest Satisfaction: Foster a culture of guest satisfaction by interacting with customers, resolving complaints, and implementing feedback-driven improvements.
- Staff Development: Train, coach, and develop team members to meet brand and hotel standards, emphasizing core values and professionalism.
- Administrative Tasks: Manage employee schedules, payroll, inventory, and other administrative duties as required.
Requirements:
- Minimum 3 years of restaurant management experience.
- Proven leadership skills, with a focus on customer service and staff development.
- Possess or ability to obtain Food Handlers certification within six months.
- Experience with Micros point-of-sale system preferred.
- Excellent communication, organizational, and interpersonal skills.
Compensation: The estimated annual salary for this position is $65,000 - $80,000 , depending on experience and qualifications.
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