Clinical Director
3 weeks ago
The Director of Outpatient Behavioral Health is a leadership position in DESC's Clinical department, reporting to the Senior Director of Clinical Programs and collaborating with the Director of Mobile Response on overall department leadership.
Job SummaryThe Outpatient Behavioral Health division includes about 200 staff across multiple programs serving about 1,900 people at a given time. All programs serve people living with serious and complicated behavioral health conditions while also currently or previously experiencing homelessness.
Key Responsibilities- Provide oversight of DESC's outpatient behavioral health activities and all assigned programs.
- Supervise Senior Managers in the division as well as relevant clinic managers and division support staff.
- Collaborate with other DESC departments to operate the clinic sites; collaborate with Harborview Medical Center on joint operational issues at clinic sites.
- Develop implementation strategies and execute launch of agency initiatives in the Clinical department.
- Collaboratively coach and advise Senior Clinical Program Manager team and coordinators, focusing on the day-to-day operations of each program and escalating issues to Sr. Director for awareness and action.
- Assist in overseeing operating procedures and duties for clinical programs in concert with relevant staff in the Medical, Housing, Quality and Information Management, Facilities, HR, Organizational Equity and Inclusion, and Finance to ensure all programs are being implemented and maintained at the highest level of performance.
- Closely collaborate with Quality and Information Management, Medical, and other departments to advance agency wide healthcare integration priorities across the clinical programs.
- In conjunction with DESC equity leaders, incorporate a thorough equity framework for all aspects of work across the Clinical departments.
- Support and assist supervisors, project, and program managers to troubleshoot and solve issues related to IS or facilities/maintenance; manage work and clinic spaces; liaison with fleet management.
- Maintain a working knowledge of contracts and compliance issues, data reporting, understanding financial models and assist in adjusting to be more financially sound.
- Maintain familiarity with relevant contracts and regulatory and procedural requirements associated with project operations; work with contract teams to maintain high performance standards.
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Master's degree in social work, psychology or other relevant behavioral science.
Five or more years' experience providing services to chronically homeless adult population, mental illness, substance abuse, and chronic health conditions.
Five or more years' supervisory/management experience in social service setting with staff providing direct services to clients.
Have proven experience in planning and managing clinical programs.
Have a strong understanding of DEI work and how it is implemented throughout clinical work.
Demonstrated ability to drive project related activities.
Knowledge of relevant state and local regulatory guidelines.
Ability to manage and lead practice improvement initiatives.
Strong organization and time management skills and ability to effectively manage multiple competing priorities.
Excellent written and oral communication skills, including ability to articulate complex concepts.
Ability to communicate and work effectively with staff from various backgrounds.
Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
Commitment to key principles of Housing First and harm reduction.
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