Receptionist - Outpatient Addiction Recovery Specialist

4 weeks ago


Grand Rapids, Michigan, United States Kent Comprehensive Treatment Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Kent Comprehensive Treatment Center. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Key Responsibilities
  • Answer and direct phone calls, schedule appointments, and maintain calendars
  • Greet and welcome patients, clients, and other visitors
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors' arrivals or cancellations
  • Enter customer data and send correspondence
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing mail and email
Requirements
  • High School Diploma or GED equivalent required
  • Previous office/administrative experience required; prefer experience in a healthcare setting
  • Experienced in answering telephones, billing, typing or computer word processing, office machine operation, and filing
  • Must be comfortable with working in an addiction recovery environment
What We Offer
  • Competitive hourly rate of $19.85
  • Quarterly bonus program
  • Medical, dental, and vision insurance
  • Competitive 401(k) plan
  • Paid vacation and sick time
  • STAR LRP Student Loan Forgiveness


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