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2 months ago
About the Role
We are seeking a highly skilled and experienced Senior Account Manager to join our team at Esri. As a key member of our Telecommunications sales team, you will be responsible for building and maintaining relationships with large, complex organizations in the telecommunications industry.
Key Responsibilities
- Relationship Building
- Prospect, develop, and implement location strategies for large, complex organizations.
- Create new opportunities within high-level accounts and deepen relationships.
- Participate in and present at trade shows, workshops, and seminars.
- Customer Understanding
- Demonstrate advanced industry knowledge and its relevance to the application of GIS.
- Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers.
- Understand complex customer budgeting and acquisition processes.
- Learning and Growth
- Clearly articulate the strength and value of Esri technology as it relates to the Telecommunications market.
- Consistently conduct research and pursue professional development to ensure competitive knowledge.
- Use your innovative whiteboarding and presentation skills to support visual storytelling.
- Delivering Results
- Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals.
- Continually evaluate work in terms of its contribution to meeting customer needs.
- Collaboration
- Lead account strategies by consistently collaborating with teams across Esri and Esri business partners.
- Actively share knowledge and support/mentor team members.
- Be motivated and resourceful and take initiative to resolve issues.
Requirements
- Understanding of GIS, Esri technology, and the Telecommunications market as they relate to one another.
- Advanced knowledge of the telecommunications business, network management, new technology trends, and the ability to translate this into complex solutions for customers.
- 5+ years of enterprise sales and/or relevant consulting or program management experience.
- Expert visual storyteller and negotiator across all levels of an organization.
- Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers.
- Possess financial and business acumen to build compelling account growth strategies.
- Knowledge of industry fiscal year, budgeting, and procurement cycles.
- Ability to travel domestically or internationally 25-50% of the time.
- Bachelor's in GIS, business administration, or a related field.
- Visa sponsorship is not available for this posting.
Recommended Qualifications
- General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations.
- Desire to engage with Esri partners to develop co-selling strategies to best support our customers.
- Masters in GIS, business administration, or a related field.