Customer Support Specialist

2 months ago

Richmond, Virginia, United States Domino's Franchise Full time
Job Overview

Position Summary
We are seeking motivated individuals to manage customer inquiries, process pizza orders through our systems, and master the art of crafting exceptional pizzas from the ground up. This position demands a friendly demeanor and the capability to engage effectively with clients.

We are looking for customer service professionals who possess a vibrant personality and strong interpersonal abilities. Domino's offers a variety of pathways for career growth, whether advancing to a leadership position or exploring other opportunities within the organization. This role can serve as your primary employment or a supplementary job.

Career Advancement:
Team members often start in delivery roles and have successfully transitioned to franchise ownership or various managerial roles within Domino's.Diversity Commitment:
Our goal is to recognize and utilize the unique strengths of every individual, fostering an inclusive atmosphere where all team members can excel.Position Highlights:
At Domino's Pizza, we appreciate our employees, who take pride in being part of the leading pizza delivery brand globally. Collaboration is essential at Domino's Pizza.Job Expectations:
- Candidates must be at least 18 years old.
- General duties for all team members include operating machinery, stocking supplies, preparing food items, taking orders, managing stock, and ensuring cleanliness.Training:
Comprehensive on-the-job training will be provided.Essential Skills:
- Excellent communication skills to understand written and verbal instructions, process orders, and engage with customers.
- Ability to perform basic arithmetic and manage transactions accurately.
- Strong motor skills for quick and precise actions.
- Competence in using computers or touch screens for order taking.Work Environment
Team members may face various weather conditions, temperature changes, food aromas, and limited spaces. They may also work near hot surfaces and sharp tools.

Sensory Requirements:
Employees must have good hearing and vision, depth perception, and the ability to differentiate between hot and cold surfaces.

Personal Attributes:
Candidates should be able to coordinate tasks, work independently or collaboratively, manage stress, ensure quality standards, make informed decisions, and analyze information.

Additional Information Physical Demands:- Prolonged standing is necessary for most responsibilities.
- Walking short distances on various surfaces.
- Sitting for administrative tasks.
- Lifting and stacking heavy boxes of supplies.

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