System Support Specialist

4 weeks ago


Richmond, Virginia, United States Virginia Jobs Full time
Job Summary

The Virginia Department of Motor Vehicles (DMV) is seeking a highly skilled System Support Specialist to join our team. As a System Support Specialist, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our systems.

Key Responsibilities

Provide technical support to customers via phone, email, and in-person
Troubleshoot and resolve technical issues related to our systems and applications
Collaborate with internal teams to resolve complex technical issues
Develop and maintain technical documentation and knowledge base articles
Stay up-to-date with the latest technology trends and advancements

Requirements

2+ years of experience in a technical support role
Strong understanding of computer systems and applications
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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