IT Support Specialist

5 days ago


Albuquerque, New Mexico, United States Amentum Full time

Amentum is seeking an IT Support Specialist to support an IT Managed Services program in Albuquerque, New Mexico.

The program includes a 500+ workforce performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.

The selected candidate will be responsible for networking tasks from machine to wall and will troubleshoot network and server issues independently.

Responsibilities include automating tasks using PowerShell, Bash, or Ansible, and working in a highly secured area.

Minimum Qualifications:

  • Must have a Bachelor's degree in an IT-related field and 2 years of experience, or an Associate's degree and 5 years of experience, or a High School degree/GED and 8 years of experience.
  • Related experience can be substituted for relevant education and vice versa.
  • Must have an Active DOE Q or Top Secret Clearance with reciprocity.
  • Be willing to take and pass a Polygraph, if necessary.
  • Windows Server System Administration experience at least 1-3 years.
  • Familiarity with network protocols and network management technologies.
  • Skill utilizing software diagnostic tools and the ability to conduct appropriate troubleshooting processes and conduct appropriate upgrades.
  • Ability to understand the application and utilization of software packages, maintain accurate records.
  • Ability to research, assemble, and evaluate information or data regarding industry practices or applicable regulatory changes and recommend sound, practical solutions to complex issues.
  • Ability to define systems requirements based on user/client needs, cost, and required integration with existing applications, systems, or platforms.
  • Ability to define technical standards and functionality tests, and to develop specifications, prototypes, or initial user guides.
  • Computer and network troubleshooting.
  • Excellent customer service and communication skills with customers, vendors, and database administrators.
  • Ability to work well in a collaborative team environment.
  • US Citizen.
  • Must be willing to take and pass a Polygraph, if necessary.

Preferred Qualifications:

  • STIG or system hardening.
  • Linux Server System Administration & UNIX experience at least 1-3 years.
  • Prior working experience with Sandia infrastructure.
  • Windows system administration experience at least 1-3 years.
  • Automation platforms such as Ansible, VMware, Python at least 1-3 years.
  • Experience leading and implementing large technical solutions.
  • RHCE/CCNA.
  • Experience in Bash, PowerShell, or other scripting language for automating System Admin tasks or troubleshooting existing processes.
  • Experience with container technology, such as Kubernetes, RKE, Docker, etc.
  • Virtualization, servers, storage, and networking equipment experience.
  • ESXI or similar hypervisor experience.
  • Sec + or other security certification.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veterans status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans ( and Labor Laws Posters ( .



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