Ambulatory Clinic Coordinator

4 weeks ago


Boston, Massachusetts, United States Tufts Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Ambulatory Clinic Coordinator to support our clinic operations. The successful candidate will provide administrative support to our providers, maintain accurate records, and ensure seamless patient flow.

Key Responsibilities
  • Schedule patient appointments, including follow-up appointments, internal and external testing, and surgical bookings
  • Assist with scheduling template creation and changes
  • Answer phones, triage calls, and respond to patient requests
  • Verify patient demographic and insurance information
  • Collect copayments and assist with revenue cycle clearance
  • Prepare medical records and documentation for patient visits
  • Monitor patient flow and communicate delays to patients and providers
  • Perform other similar and related duties as required
Requirements
  • 6 months of administrative, medical office, or customer service experience
  • Computer literacy, including familiarity with email, Microsoft Office programs, and scheduling applications
  • Good communication and interpersonal skills
  • Ability to maintain confidential medical information


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