Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Entry-Level Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet or exceed performance metrics and quality standards
- Work collaboratively with team members to achieve sales and customer service goals
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance metrics
- Basic computer skills and knowledge of Microsoft Office
- Ability to work a variety of shifts, including evenings and weekends
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive training program
- Flexible scheduling and work-life balance
- Fun and dynamic work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today
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