HR Assistant III

1 week ago

Albuquerque, New Mexico, United States NANA Regional Corp Full time

Akima Infrastructure Services, LLC (AIS) is seeking an HR Assistant to perform administrative, transactional, course management, and data/records management activities in support of HR and HRIS functions. The successful candidate will provide excellent customer service by responding to both phone and online inquiries from employees and managers at all levels and resolve questions/issues by accessing information in multiple systems.


This position reports directly to the HR Operations Manager. The HR Assistant will be responsible for performing course manager duties, coordinating administrative, transactional, and data/records management activities in the Learning Management System and Oracle Service Cloud, and assisting customers navigating internal resources on self-service and HR technology tools.


Responsibilities:

  • Perform course manager duties, including moving training dates, entering credit for class completions, rescheduling training sessions, and forecasting annual training needs for their assigned course portfolio.
  • Coordinate administrative, transactional, and data/records management activities in the Learning Management System and Oracle Service Cloud.
  • Travel by car between locations to setup/breakdown training classrooms.
  • Assist customers navigating internal resources on self-service and HR technology tools.
  • Efficiently fulfill commitments by managing workload effectively.

Qualifications:

  • High school diploma; or equivalent experience and/or achievements that demonstrate the knowledge, skills, and ability to perform the duties of the job.
  • 3 years' related experience in a Human Resources or related role.
  • Knowledge and experience in at least one of the following: gathering, analyzing, or interpreting information, technical knowledge, or the ability to acquire and maintain a DOE L-level security clearance.

Desired Qualifications:

  • Associate's degree or Bachelor's degree in Human Resources, Business, Training, or a related field.
  • A positive demeanor, strong communication skills, and keen attention to detail.
  • Demonstrated ability to team well and communicate effectively with others.
  • Demonstrated ability to work independently while ensuring work is completed on-time and accurately.
  • Experience completing quality reviews and/or audits.
  • Experience in a shared service environment, verifying employee records, and HRIS systems.
  • Proficiency in Microsoft Office.

Physical Demands:

  • Ability to lift more than 35 lbs with or without assistance.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

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