Operations Leader for Beauty Studio

2 weeks ago


Weatherford, Texas, United States Waxing the City Parker Full time
Job Description

Studio Manager Role Overview

Master Profile: Studio Manager

At Waxing the City Parker, we are dedicated to enhancing our clients' confidence and appearance. The Studio Manager is a pivotal figure, steering the success of our Cerologists and the overall establishment. This role encompasses crafting an exceptional experience for our clientele, providing continuous mentorship to service providers, and addressing the operational needs of the business.

We are in search of a dynamic individual with an entrepreneurial mindset who will advocate for the growth of our Cerologists and the business. This individual should excel in managing daily operations while fostering business expansion. Proficiency in overseeing all facets of the business, including client relations, human resource management, inventory control, and financial accountability, is essential. A passion for the beauty sector, commitment to ongoing education, and enthusiasm for the local community are also key attributes.

Position Summary

The Studio Manager is accountable for the comprehensive management of daily operations and for leading a team to provide an unparalleled client experience.

This position collaborates closely with ownership to oversee human resource functions, marketing initiatives, customer service, and financial responsibilities. Accessibility is crucial, as this role serves as the primary point of contact around the clock.

Key Responsibilities

  1. Client Acquisition, Experience, and Retention
  2. Inventory Oversight
  3. Local Marketing, Community Engagement, and Public Relations
  4. Staff Recruitment, Management, Development, and Retention
  5. Studio Maintenance, including adherence to cleanliness standards and equipment safety
  6. Profit and Loss Management
  7. Implementation of Promotions and Loyalty Program Growth

Role Scope & Complexity

This position ensures optimal business efficiency, meets client experience expectations, provides staff training and development, and maintains profitability.

The Studio Manager is responsible for compliance with state regulations and ensuring that all employees possess the necessary licenses and skills to deliver a premium client experience.

Supervisory Responsibilities

  • Direct Reports: Studio Coordinator and Cerologists
  • Scope of Responsibilities: Involvement in hiring, training, disciplinary actions, payroll, and scheduling.

Minimum Qualifications

Required:

  • Strong leadership capabilities
  • Excellent communication skills, both written and verbal
  • Ability to inspire a team to deliver exceptional client service
  • Outstanding customer service orientation
  • Capacity to manage multiple priorities effectively
  • Attention to detail

Preferred:

  • Two years of experience in business and staff management
  • Two years of experience in the beauty industry or salon environment


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