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Customer Support Specialist

2 months ago

Lansing, Michigan, United States ResourceMFG Full time
Position Overview

ResourceMFG is seeking dedicated Customer Service Representatives to join our dynamic team. This role is essential in providing exceptional support to our clients and ensuring their needs are met efficiently.

Key Responsibilities
  • Handle incoming communications through various channels including phone, email, and chat.
  • Perform data entry tasks accurately and promptly.
  • Update and maintain customer profiles with relevant information.
  • Promote and sell products offered by our clients.
  • Assist with additional tasks as required to support team objectives.
Benefits

We offer a competitive compensation package that includes:

  • Weekly pay with direct deposit options.
  • Access to health benefits and a retirement plan.
  • Complimentary online skills training to foster career development.
  • And much more
Qualifications

To be successful in this role, candidates should possess:

  • Experience in administrative tasks.
  • The ability to manage multiple tasks effectively.
  • Strong oral and written communication skills.
  • Proficiency in computer applications, particularly Excel.
  • Strong problem-solving abilities and time management skills.
  • Adaptability to changing situations.

We look forward to your application and the possibility of you joining our team