Training and Operations Director

5 days ago


Orlando, Florida, United States ES Solutions Firm Full time
Job Description

We are seeking a highly motivated and experienced professional to join our team as a Training and Operations Manager. As a key member of our management team, you will play a crucial role in facilitating the success of our organization and driving growth through effective training and operations management.

Key Responsibilities:

  • Develop and Implement Training Programs: Design and deliver comprehensive training programs to enhance the skills and knowledge of our sales team, ensuring they have the necessary tools to drive sales success and exceed customer expectations.
  • Lead Sales Teams: Provide guidance, support, and coaching to our sales teams, helping them to achieve their sales targets and develop their skills in sales strategies, negotiation tactics, and relationship-building.
  • Collaborate with Cross-Functional Teams: Work closely with our sales, marketing, and operations teams to ensure seamless communication and coordination, driving business growth and customer satisfaction.
  • Monitor and Analyze Performance Metrics: Track and analyze key performance indicators (KPIs) to measure the effectiveness of our training programs and sales teams, identifying areas for improvement and implementing data-driven solutions.
  • Develop and Maintain Sales Systems and Processes: Design, implement, and maintain sales systems and processes that support our business goals, ensuring efficiency, effectiveness, and scalability.

Requirements:

  • Education: Bachelor's degree in Business Administration, Management, or a related field.
  • Experience: 2+ years of experience in a management or leadership role, preferably in sales, training, or operations.
  • Skills: Strong leadership and communication skills, ability to motivate and develop high-performing teams, and expertise in sales strategies, negotiation tactics, and relationship-building.
  • Personal Qualities: Self-motivated, results-driven, and able to work in a fast-paced environment.

What We Offer:

  • Competitive Salary and Bonus Structure: Attractive compensation package, including a competitive salary and bonus structure.
  • Opportunities for Growth and Development: Career advancement opportunities, training, and development programs to help you grow professionally and personally.
  • Collaborative and Dynamic Work Environment: Join a team of talented professionals who share your passion for excellence and customer satisfaction.


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