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Fluent Customer Service Representative

2 months ago

New York, New York, United States HR NOW (2) Full time

Job Summary:

HR NOW (2) is seeking a highly skilled and bilingual administrative assistant to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients while ensuring the smooth operation of our administrative functions.

Key Responsibilities:

  • Customer Service: Respond to client inquiries and resolve issues in a timely and professional manner.
  • Administrative Support: Provide administrative assistance to our team, including data entry, filing, and other tasks as needed.
  • Communication: Communicate effectively with clients and team members in both English and Spanish.

Requirements:

  • Bilingualism: Fluency in both English and Spanish is required.
  • Covid Vaccination: Must be Covid vaccinated.
  • Availability: Must have weekend availability.

Work Environment:

Our team is dedicated to providing exceptional service to our clients, and we are looking for a like-minded individual to join us. As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment while contributing to the success of our organization.

What We Offer:

  • Competitive Hourly Rate: $22/hour.
  • Flexible Scheduling: Project runs 7 days a week, with shift times: 6:30 AM – 3:00 PM, 2:30 PM – 11:00 PM, 10:30 PM – 7:00 AM.

Dress Code:

All black attire is required, with no large logos.

Orientation:

A virtual orientation will be required before starting in this position, which must be completed via computer or laptop.