Customer Service and Policy Expert

2 weeks ago


Miami, Florida, United States Yamelys Santana - State Farm Agent Full time
Key Responsibilities
  • Provide policy information and answer customer inquiries in a timely and professional manner.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Process insurance claims efficiently and follow up with clients to ensure satisfaction.
  • Maintain accurate records of customer interactions, facilitating informed decision-making and improved service delivery.

Benefits: Our comprehensive benefits package includes 401(k) matching, bonus opportunities based on performance, and a signing bonus. We also offer internal growth opportunities for driven and sales-minded candidates.

Qualifications: To succeed in this role, you will require strong communication and interpersonal skills, as well as the ability to multitask and maintain attention to detail. Previous customer service experience is preferred but not necessary.

The estimated salary for this position is $45,000-$60,000 per year, depending on location and experience. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.



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