Chestnut Hill Store Fashion Consultant
9 hours ago
We're seeking a highly skilled and passionate Store Stylist to join our team at M.M.LaFleur's Boston - Chestnut Hill store. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales through personalized styling experiences.
Key Responsibilities- Act as the face of M.M.LaFleur, working directly with customers to understand their needs and provide tailored product recommendations.
- Maintain a deep understanding of our merchandise, events, promotions, policies, and services to provide expert advice to clients.
- Drive sales and build loyal customer relationships through ongoing clienteling initiatives and interactions.
- Support the setup of store events and provide strong customer engagement during those events.
- Grow and maximize our customer base through formal and informal one-on-one interactions and group management.
- Stay up to date on our merchandise, events, promotions, policies, and services to provide expert advice to clients.
- Strategize and take initiative to increase individual and store productivity.
- Facilitate a culture of empowerment and respect among your team and clients.
- Support new stylists through peer training when needed.
- Support the Customer Experience team by handling priority orders and delivering on specific customer requests.
- Follow and maintain all health and safety procedures of the store.
- Maintain visual standards and store cleanliness to company expectations.
- Support with opening and closing duties.
- Ability to connect with and empathize with customers.
- Passion for meeting new people and helping others.
- Order-maker mentality, guiding clients to discover solutions that work for them.
- Responsibility, reliability, and humility.
- Brand knowledge and ability to create personal styling experiences.
- Commitment to an error-free world.
- Positive, can-do attitude.
- Fashion and sales experience, with a focus on customer service.
- Ability to thrive in a fast-paced environment and quickly problem-solve.
- Skilled in change management and comfortable with quickly learning and adapting to technology.
- Enthusiasm and motivation to reach development goals and target metrics.
- Base hourly rate of $22.00 + monthly commission.
- Employee Discounts, including 60% off full price and 50% off sale items.
- Pre-tax commuter and parking benefits.
- Potential to grow to full-time with company benefits, PTO, and 401k.
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