Chestnut Hill Store Fashion Consultant

9 hours ago


Newton, Massachusetts, United States MMr Full time
About the Role

We're seeking a highly skilled and passionate Store Stylist to join our team at M.M.LaFleur's Boston - Chestnut Hill store. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales through personalized styling experiences.

Key Responsibilities
  • Act as the face of M.M.LaFleur, working directly with customers to understand their needs and provide tailored product recommendations.
  • Maintain a deep understanding of our merchandise, events, promotions, policies, and services to provide expert advice to clients.
  • Drive sales and build loyal customer relationships through ongoing clienteling initiatives and interactions.
  • Support the setup of store events and provide strong customer engagement during those events.
  • Grow and maximize our customer base through formal and informal one-on-one interactions and group management.
  • Stay up to date on our merchandise, events, promotions, policies, and services to provide expert advice to clients.
  • Strategize and take initiative to increase individual and store productivity.
  • Facilitate a culture of empowerment and respect among your team and clients.
  • Support new stylists through peer training when needed.
  • Support the Customer Experience team by handling priority orders and delivering on specific customer requests.
  • Follow and maintain all health and safety procedures of the store.
  • Maintain visual standards and store cleanliness to company expectations.
  • Support with opening and closing duties.
Requirements
  • Ability to connect with and empathize with customers.
  • Passion for meeting new people and helping others.
  • Order-maker mentality, guiding clients to discover solutions that work for them.
  • Responsibility, reliability, and humility.
  • Brand knowledge and ability to create personal styling experiences.
  • Commitment to an error-free world.
  • Positive, can-do attitude.
  • Fashion and sales experience, with a focus on customer service.
  • Ability to thrive in a fast-paced environment and quickly problem-solve.
  • Skilled in change management and comfortable with quickly learning and adapting to technology.
  • Enthusiasm and motivation to reach development goals and target metrics.
What We Offer
  • Base hourly rate of $22.00 + monthly commission.
  • Employee Discounts, including 60% off full price and 50% off sale items.
  • Pre-tax commuter and parking benefits.
  • Potential to grow to full-time with company benefits, PTO, and 401k.

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