Sales Lead

2 hours ago


Newton, Massachusetts, United States Ascena Full time

Job Summary:

We are seeking a highly motivated and experienced Sales Lead to join our team at Loft Chestnut Hill. As a Sales Lead, you will be responsible for providing exceptional client service, operating as the Manager on Duty, and performing operational and transactional functions.

Key Responsibilities:

  • Embracing our values and setting an example through behaviors
  • Ensuring compliance with all ANN INC. practices and procedures
  • Supporting the business strategy and adjusting to effectively reach goals
  • Driving revenue by proactively managing the client experience
  • Utilizing tools to ensure a client-focused team environment
  • Coaching associates on client interactions and performance
  • Performing opening and closing procedures, including opening and closing registries, bank deposits, and retrieving emails
  • Assuming PIN and signature privileges for register functions
  • Utilizing reports to make effective merchandising decisions
  • Ensuring optimal coverage and productivity in all areas of the store
  • Completing daily tasks to ensure the store runs smoothly and meets all ANN INC. standards and guidelines

Requirements:

  • Client Service: Ensuring the client remains the top priority while balancing required tasks and overall store operations
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines
  • Accuracy: Ability to handle cash and provide change without error
  • Communication: Communicating effectively with clients, members of management, business partners, and store associates
  • Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
  • Physical: Ability to lift and carry up to 20 pounds occasionally

Education and Experience:

  • Minimum Requirements: High School Diploma or GED
  • Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher
  • Part-time or full-time managerial experience preferred

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