Customer Experience Champion

2 weeks ago


Springfield, Illinois, United States Hertz Full time

Hertz is seeking a Customer Experience Specialist to join our team

As a Customer Experience Specialist, you will play a vital role in ensuring that every customer interaction with Hertz is exceptional. You will be the first point of contact for our valued customers, providing prompt and efficient service while exceeding their expectations.

Responsibilities:
  • Deliver outstanding customer service by resolving inquiries, addressing concerns, and providing helpful information in a timely manner.
  • Contribute to a positive and welcoming environment for all customers, fostering a sense of loyalty and satisfaction.
  • Collaborate with team members to ensure smooth operations and efficient service delivery.
  • Analyze customer feedback and identify areas for improvement, contributing to the enhancement of our customer experience strategies.
  • Maintain a thorough understanding of Hertz policies, procedures, and rental options to effectively assist customers.
Qualifications:
  • Proven experience in a customer-facing role, demonstrating exceptional communication and interpersonal skills.
  • A passion for delivering exceptional service and exceeding customer expectations.
  • Strong problem-solving abilities and the ability to handle challenging situations with professionalism and composure.
  • Excellent organizational skills and attention to detail.
  • Experience in the rental car industry is a plus.

Hertz offers a competitive compensation package and comprehensive benefits program. Join our team and make a difference in the lives of our customers


  • Service Champion

    5 days ago


    Springfield, Illinois, United States Lucwork Enterprises, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Service Champion to join our team at Lucwork Enterprises, Inc. As a Service Champion, you will be responsible for providing exceptional customer service to our guests, while also assisting the team with other job duties.Key Responsibilities:Customer Service: Greet guests and provide...

  • Service Champion

    2 weeks ago


    Springfield, Illinois, United States Lucwork Enterprises, Inc. Full time

    Job Summary:The Service Champion position at Lucwork Enterprises, Inc. is a key role in providing exceptional customer service to our guests. As a Service Champion, you will be responsible for greeting guests, taking and preparing food and drink orders, and maintaining a clean and safe work environment.Key Responsibilities:Customer Service: Provide fast and...

  • Food Champion

    5 days ago


    Springfield, Illinois, United States Taco Bell Full time

    Job Summary: As a Food Champion at Taco Bell, you will be responsible for delivering exceptional customer service and ensuring a clean and safe work environment. Your primary duties will include taking orders, preparing food, and resolving any service or food issues that may arise.Key Responsibilities:Take orders and prepare food to meet customer...

  • Food Champion

    1 day ago


    Springfield, Illinois, United States Taco Bell Full time

    Job Summary:We are seeking a friendly and helpful individual to join our team as a Food Champion at Taco Bell. As a Food Champion, you will be responsible for producing food for our customers, as well as other job duties.Key Responsibilities:Customer Service: Provide fast and friendly service to our customers, greeting them and ensuring their experience is...


  • Springfield, Illinois, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Springfield, Illinois, United States Expedia Partner Solutions Full time

    About the Role:The Customer Experience Specialist is a key member of the Expedia Partner Solutions team, responsible for delivering exceptional customer service to our travelers. This role requires a high level of professionalism, attention to detail, and effective communication skills.Key Responsibilities:Lead the resolution of customer issues in a timely...


  • Springfield, Illinois, United States MassageLuXe Full time

    Job OverviewMassageLuXe is a membership-based spa dedicated to delivering exceptional massage, facial, and waxing services in a luxurious and relaxing environment. We are seeking a highly skilled and customer-focused individual to join our team as a Sales & Customer Service Associate.Key ResponsibilitiesProvide exceptional customer service to guests,...


  • Springfield, Illinois, United States Quail Springs Culinary Full time

    We are seeking a highly skilled and detail-oriented individual to join our team at Quail Springs Culinary as an Expo. As an Expo, you will play a critical role in ensuring that all food orders are prepared and delivered to customers in a timely and accurate manner.Key Responsibilities:Prepare and deliver food orders to customers in a timely and accurate...


  • Springfield, Illinois, United States Corporation Service Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our business solutions team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...


  • Springfield, Illinois, United States Lucwork Enterprises, Inc. Full time

    About Lucwork Enterprises, Inc.We are a family-owned business that has been operating locally for over 40 years. Our company values its employees and strives to create a positive work environment.Job SummaryThe Food Champion position is a key role in our restaurant team, responsible for producing high-quality food for our customers. As a Food Champion, you...


  • Springfield, Illinois, United States Hertz Full time

    Customer Experience Specialist - Counter We are seeking a dedicated and passionate Customer Experience Specialist to join our team at Hertz. In this role, you will be the primary point of contact for our valued customers, ensuring they receive exceptional service and support throughout their rental experience. Responsibilities: Provide outstanding customer...


  • Springfield, Illinois, United States Teleperformance Full time

    About TeleperformanceTeleperformance is a global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences.With a team of over 500,000 passionate and skilled professionals, we provide a range of services including customer service, technical support, and back-office...

  • Assistant Manager

    5 hours ago


    Springfield, Illinois, United States Qik n EZ Full time

    About the RoleWe are seeking a highly motivated and customer-focused Assistant Manager to join our team at Qik n' EZ. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide outstanding customer...


  • Springfield, Illinois, United States Bath & Body Works Full time

    About UsBath & Body Works is a leading fragrance retail brand, delivering fashion, trend, and newness through globally inspired products. We're a dynamic and profitable retailer, committed to creating a positive, high-energy environment for our customers and associates.The OpportunityWe're seeking a Sales Associate to join our team, providing exceptional...


  • Springfield, Illinois, United States Lucwork Enterprises, Inc. Full time

    About Lucwork Enterprises, Inc.We are a family-owned business that has been operating for over 40 years, providing excellent customer service and a positive work environment. Our team is dedicated to serving our customers with a smile and ensuring that every guest has a great experience.Job SummaryWe are seeking a Food Champion to join our team at Lucwork...


  • Springfield, Illinois, United States Taco Bell Full time

    About the RoleWe are seeking a highly motivated and friendly individual to join our team as a Food Champion. As a Food Champion, you will play a vital role in producing high-quality food for our customers, while also providing exceptional customer service and maintaining a clean and safe work environment.Key ResponsibilitiesGreeting Guests and Providing...


  • Springfield, Illinois, United States Andy B's, Incorporated Full time

    Job Summary:Andy B's, Incorporated is seeking a highly motivated and enthusiastic Guest Experience Ambassador to join our team. As a Guest Experience Ambassador, you will be responsible for providing top-notch customer service and ensuring a memorable experience for our guests.Key Responsibilities:Inspire memorable experiences by providing exceptional guest...


  • Springfield, Illinois, United States Zenith Full time

    Job SummaryZenith is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, providing support and solutions to their inquiries and concerns.Key ResponsibilitiesCustomer Service: Provide top-level service to customers,...


  • Springfield, Illinois, United States Hertz Full time

    Job Summary:The Customer Experience Specialist provides exceptional customer service that exceeds customer expectations and drives customer satisfaction and retention. This role is responsible for creating a culture of empowerment among employees to deliver outstanding customer service. The ideal candidate will have a strong background in customer service,...


  • Springfield, Illinois, United States TTEC Full time

    About the Role:We're seeking a talented Customer Service Representative to join our team at TTEC. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our clients.Key Responsibilities:Provide timely and effective support to customers through various communication channelsConduct research to resolve...