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Customer Service Ambassador
2 months ago
About the Role:
We're seeking a talented Customer Service Representative to join our team at TTEC. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our clients.
Key Responsibilities:
- Provide timely and effective support to customers through various communication channels
- Conduct research to resolve customer issues and provide accurate solutions
- Collaborate with team members to achieve customer satisfaction and loyalty goals
Requirements:
- 6 months or more of customer service experience
- High school diploma or equivalent
- Strong product knowledge and ability to explain it to customers
- Proficiency in computer systems and software
What We Offer:
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- A competitive salary and performance-based bonuses
- A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
About TTEC:
TTEC is a global leader in customer experience technology and services. We help companies build engaged, pleased, and profitable customer experiences through our combination of humanity and technology.
