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Customer Experience Specialist

2 months ago


Springfield, Illinois, United States Quail Springs Culinary Full time

We are seeking a highly skilled and detail-oriented individual to join our team at Quail Springs Culinary as an Expo. As an Expo, you will play a critical role in ensuring that all food orders are prepared and delivered to customers in a timely and accurate manner.

Key Responsibilities:

  • Prepare and deliver food orders to customers in a timely and accurate manner.
  • Communicate effectively with kitchen staff to ensure that all orders are prepared correctly.
  • Ensure that all food items are properly garnished and presented.
  • Assist with cleaning and organizing the kitchen and dining areas.
  • Provide exceptional customer service to all guests.

Requirements:

  • Bachelor's degree or equivalent in a related field.
  • Prior experience in a restaurant or food service environment is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail.
  • Ability to work flexible hours, including evenings and weekends.