Customer Relations Specialist

3 weeks ago


Kennebunk, Maine, United States Kennebunk Savings Full time
Job Summary

We are seeking a highly skilled Customer Relations Specialist to join our team at Kennebunk Savings. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.

Key Responsibilities
  • Provide superior customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a working knowledge of our company's products and services to effectively communicate with customers and meet their needs.
  • Perform various clerical and administrative duties to support the office, including handling routine customer service transactions.
  • Work collaboratively with other branch staff to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Experience in a professional, service-focused environment preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to multitask and prioritize tasks to meet deadlines.
  • Proficient in Microsoft Office products.
Working Conditions

The physical surroundings are generally pleasant and comfortable, with minimal exposure to injury or other hazards. Dexterity of hands and fingers to operate a computer and other office equipment is required. Lifting and moving of moderately heavy objects may be necessary on occasion.



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