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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Care Representative to join our team at Kennebunk Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving problems, and promoting our products and services.
Key Responsibilities- Provide exceptional customer service through effective problem resolution and communication
- Maintain proficient knowledge of company products and services to communicate effectively with customers
- Support bank-wide product and sales promotions, recognizing and closing sales opportunities
- Responsible for onboarding activities, promoting the Kennebunk Savings Brand, and adhering to organizational policies and procedures
- 1+ year of related service experience preferred
- Experience in a professional, service-focused, and fast-paced environment
- High school or General Education Diploma
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards. Dexterity of hands and fingers to operate a computer and other office equipment. Lifting and moving of moderately heavy objects on occasion. Normally seated for extended periods of time.