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Customer Service Representative

2 months ago


Kennebunk, Maine, United States Kennebunk Savings Full time
Job Summary

We are seeking a highly skilled Customer Care Representative to join our team at Kennebunk Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving problems, and promoting our products and services.

Key Responsibilities
  • Provide exceptional customer service through effective problem resolution and communication
  • Maintain proficient knowledge of company products and services to communicate effectively with customers
  • Support bank-wide product and sales promotions, recognizing and closing sales opportunities
  • Responsible for onboarding activities, promoting the Kennebunk Savings Brand, and adhering to organizational policies and procedures
Requirements
  • 1+ year of related service experience preferred
  • Experience in a professional, service-focused, and fast-paced environment
  • High school or General Education Diploma
Working Conditions

Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards. Dexterity of hands and fingers to operate a computer and other office equipment. Lifting and moving of moderately heavy objects on occasion. Normally seated for extended periods of time.