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Patient Access Coordinator

2 months ago


Albany, New York, United States Albany Medical Center Full time
Job Summary

Albany Medical Center is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for capturing demographic and insurance information from patients, either by phone or in person. You will also be required to use eligibility applications to verify insurance coverage and interpret responses to capture accurate health insurance information.

Key Responsibilities
  • Capture demographic and insurance information from patients
  • Use eligibility applications to verify insurance coverage and interpret responses
  • Capture accurate health insurance information
  • Have financial discussions with patients regarding payment responsibility
  • Collect financial responsibility from patients based on eligibility responses or estimates
Requirements
  • Associate's degree preferred
  • CHAA certification recommended
  • Strong computer skills
  • Strong insurance knowledge
  • 3-5 years of experience in a hospital setting, preferably in Emergency Department
Working Conditions
  • Ability to work in a highly stressful environment of a Level I Trauma Center
  • Ability to multi-task in a high-pressure environment
  • Good judgment and ability to problem-solve
  • Ability to manage confidential information