Patient Access Concierge II

1 month ago


Albany, New York, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Concierge II to join our team at St. Peter's Hospital. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and access to our healthcare services.

Key Responsibilities
  • Verify patient identification and demographic information
  • Obtain and verify insurance coverage and financial information
  • Process point of service payments and provide payment estimates
  • Enter patient information accurately into our hospital information system
  • Refers patients with questions regarding financial liability to appropriate resources
  • Accepts medical authorization or referral forms, if appropriate
  • Processes key documents to facilitate obtaining insurance information
  • Provides information and assistance to patients, family members, and visitors in a courteous and professional manner
Requirements
  • High school diploma or equivalent combination of education and experience
  • Associate degree in Accounting or Business Administration highly desired
  • Past work experience in a hospital or clinic environment, insurance company, managed care organization, or other healthcare financial service setting
  • Knowledge of insurance and governmental programs, regulations, and billing processes
  • Working knowledge of medical terminology, anatomy, and physiology, and medical record coding
What We Offer
  • Competitive pay and benefits package
  • Opportunities for career advancement and professional growth
  • A collaborative and supportive work environment
About Trinity Health

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We are committed to delivering high-quality, patient-centered care to our communities. Our team is dedicated to making a positive impact on the lives of those we serve.



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