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Customer Service Representative

2 months ago

Kansas City, Kansas, United States Great Wolf Lodge Full time
Position Overview

The Retail Attendant plays a crucial role in enhancing the guest experience at Great Wolf Lodge. This position involves direct interaction with guests, assisting them in making informed purchasing choices.

Key Responsibilities
  • Guest Interaction: Engage with guests to provide personalized assistance and recommendations.
  • Customer Service Excellence: Deliver exceptional service that exceeds guest expectations.
  • Sales Techniques: Utilize suggestive selling strategies to enhance sales opportunities.
  • Operational Compliance: Ensure that all retail operations align with established procedures and guidelines.
  • Merchandising Support: Assist in the presentation and organization of merchandise to create an inviting shopping environment.
Skills and Qualifications

Successful candidates will possess strong communication skills, a passion for customer service, and the ability to work effectively in a team-oriented environment. Experience in retail or hospitality is preferred.