Field Engineer

4 weeks ago

Tustin, California, United States CaptiveAire Full time

Job Summary:

CaptiveAire is seeking a skilled Field Engineer to provide engineering support for our service teams. As a Field Engineer, you will assist on complex/highly technical or problem jobs, requiring frequent travel to job sites throughout a specific territory.

Key Responsibilities:

  • Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
  • Work closely with engineering team, service team, local sales team, and customers to find best outcomes on installed jobs
  • On-site for startups on all high-profile jobs for National Accounts or large/complex projects
  • Review and analyze data gathered from installed equipment to make product improvements using CASLink remote monitoring system
  • Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
  • Perform 3rd party training for outside contractors on CaptiveAire products
  • Provide reports to Application Engineering, R&D, and manufacturing on customer feedback/challenges, quality, product improvements/issues

Requirements:

  • 0-10 years of experience
  • 4-year technical degree in electrical, electronics, or mechanically oriented curriculum
  • Hands-on, technical internship/co-op experience is preferred
  • Must enjoy hands-on product exposure and be comfortable with electronics
  • HVAC and/or electrical and field experience required
  • Multi-tasking, problem-solving, and strong communication skills a must

Training Plan:

4 months shadowing field service team, with a focus on understanding the startup, maintenance, repair, and troubleshooting of CaptiveAire products

2 months with sales office to understand the design process for products

6 months cross-training with other field engineers and the application engineering division, including frequent travel to job sites in and out of territory, to assist service and sales divisions with more complex field challenges

This will include the development of and selling of your services (Field Engineer/Construction project management services) to the local sales teams

Benefits:

  • Paid holidays
  • Paid time off (PTO) based upon tenure
  • Medical, dental, and vision insurance
  • Disability & life insurance based upon election of medical insurance
  • 401k with employer match
  • Flexible spending account (FSA)

Salary:

Competitive base salary with monthly bonus based on productivity and profits

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace

We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law

To qualify, applicants must be legally authorized to work in the United States

At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status

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