Strategic Operations Director

3 weeks ago


Tustin, California, United States DrBalcony Full time

Job Description:

DrBalcony, a pioneering start-up in the civil engineering industry, is seeking a seasoned operations leader to drive operational excellence and ensure efficient growth.

The ideal candidate will oversee daily operations, manage cross-functional teams, and implement strategic plans to optimize performance and achieve long-term success.

This role is ideal for a strategic thinker with experience in scaling start-ups or growing companies in the civil engineering or construction sector.

Key Responsibilities:

  • Oversee daily operations and ensure smooth, efficient, and scalable processes across all departments.
  • Develop and implement strategies to improve operational efficiency, productivity, and profitability.
  • Work closely with the CEO and executive team to define the company's strategic direction and ensure operational alignment with business goals.
  • Lead, mentor, and manage cross-functional teams, fostering a collaborative and high-performance culture.
  • Ensure that projects are delivered on time, within scope, and meet quality standards.
  • Identify and mitigate operational risks, ensuring that the company is prepared for future challenges.
  • Drive continuous improvement initiatives across all operations, including supply chain management, project execution, and customer service.
  • Establish and track key performance indicators (KPIs) to measure operational success and identify areas for improvement.
  • Collaborate with the CFO to manage budgets, control costs, and ensure financial efficiency in operations.
  • Oversee hiring, training, and development of key personnel to build a strong and capable workforce.
  • Manage relationships with key partners, suppliers, and clients, ensuring satisfaction and operational excellence.
  • Support business development initiatives by streamlining operations to accommodate growth.

Requirements:

  • Bachelor's degree in Business Administration, Engineering, or a related field (MBA preferred).
  • 10+ years of experience in operations or a similar leadership role, with at least 5+ years in a senior management position in the civil engineering, construction, or related industries.
  • Proven experience in scaling start-ups or rapidly growing companies.
  • Strong understanding of operational processes, project management, and supply chain management.
  • Excellent leadership skills with the ability to build, motivate, and manage cross-functional teams.
  • Strategic thinker with a track record of implementing operational strategies that drive growth and profitability.
  • Experience managing budgets, controlling costs, and ensuring financial efficiency.
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions.
  • Outstanding communication and interpersonal skills, with the ability to work collaboratively with executives, employees, and external partners.
  • Ability to thrive in a fast-paced, dynamic start-up environment.
  • Proficiency with project management and operations software.


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