Shift Operations Manager
6 hours ago
At Checkers & Rally's, we strive to make a positive impact on our guests' lives by serving our franchisees, teams, and guests. As a member of our Corporate Field Operations team, you will assist the General Manager in managing successful shifts, achieving sales and profit goals, executing procedures, and providing excellent guest and team service. The Shift Manager will support the restaurant and General Manager to ensure we are the first choice for our guests and employees.
How You Make a Difference Every Day- Build sales and profits by promoting guest satisfaction and managing restaurant operations.
- Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager.
- Ensure policy and procedures are being followed on shifts.
- Train Team Members on Company operations, policies, and procedures, and guest service.
- Identify and respond to complaints and policy and procedures violations.
- Help ensure the restaurant is a safe, clean, and fun environment for our employees and guests.
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Basic math skills.
- Ability to work flexible schedules and extended hours.
- High energy to keep up with our fast-paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well-trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
- Benefits & Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses and opportunities for advancement.
- Compensation: Work today and get paid tomorrow
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