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Office Coordinator

3 months ago

Dubuque, Iowa, United States Access Dubuque Full time

Position Title: Receptionist

Company: Access Dubuque

Job Overview:

The Receptionist is responsible for providing exceptional customer service by welcoming visitors and managing phone communications in a professional manner. This role involves maintaining accurate payroll records and generating essential reports related to payroll, human resources, and safety compliance.

Key Responsibilities:

  • Welcome guests promptly and connect them with the appropriate personnel.
  • Handle incoming calls courteously and direct them to the relevant departments.
  • Manage mail distribution efficiently.
  • Assist with catering orders for meetings and events.
  • Record and verify hourly payroll data using the designated software.
  • Review timekeeping records and address discrepancies with HR management or employees.
  • Compile and analyze payroll reports for accuracy.
  • Conduct audits on payroll data to identify and rectify errors.
  • Ensure all payroll records are current and accurate.
  • Safeguard the confidentiality of employee information.
  • Prepare and maintain the hourly vacation schedule.
  • Oversee the Service Awards program.
  • Perform various HR administrative tasks as needed.
  • Document and monitor safety information and environmental data.
  • Input Workers Compensation details accurately.
  • Review healthcare invoices for discrepancies.

Qualifications:

  • Strong customer service skills and a professional phone demeanor.
  • High attention to detail and accuracy.
  • Ability to multitask effectively.
  • Proficient in spreadsheet applications.
  • Excellent mathematical aptitude.
  • Strong organizational capabilities.
  • Problem-solving skills are essential.

Company Overview:

Access Dubuque is committed to excellence in service and innovation, providing a supportive environment for its employees and clients alike.