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Customer Service Ambassador

2 months ago

San Jose, California, United States Nothing Bundt Cakes Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at Nothing Bundt Cakes. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience in our bakery.

Key Responsibilities:

  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information about our products and services
  • Maintain a clean and organized store environment, including the front desk and customer areas
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals
  • Adhere to company policies and procedures, including those related to customer service and store operations

Requirements:

  • Availability to work Sundays and holidays
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system