Customer Service Liaison

2 weeks ago


Worcester, Massachusetts, United States Graybar Full time
Customer Service Representative Job Description

At Graybar, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key contact and liaison for customers, you will be responsible for ensuring their total satisfaction through timely, professional, and courteous interactions.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and written correspondence
  • Handle customer inquiries, resolve issues, and provide support in a timely and professional manner
  • Take an active role in selling Graybar goods and services to customers
  • Coordinate customer service requests, including order entry, pricing, expediting, billing, and order maintenance
Requirements:
  • Strong communication and interpersonal skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • 2+ years of customer service experience preferred
  • 2-year or 4-year degree preferred
Benefits:
  • Competitive hourly rate starting at $24.00 per hour
  • Predictable work schedule with no weekends or nights
  • Comprehensive benefits package, including medical insurance, dental insurance, vision plan, and more
  • Employee stock ownership plan and 401(k) savings plan
Why Work at Graybar?

At Graybar, we value our employees and strive to create a collaborative and inclusive work environment. We believe that our employees are the heart and soul of our company, and we are committed to providing opportunities for growth, learning, and development. If you are a customer-focused and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Worcester, Massachusetts, United States Saint-Gobain Full time

    **Job Summary**Saint-Gobain is seeking a full-time **Customer Service Liaison** for our Composite Systems site. The Customer Service Liaison is responsible for the support of the customer experience to ensure that all customers' needs and expectations are met and exceeded.**Key Responsibilities:**Receive and process order requests from customers.Respond to...


  • Worcester, Massachusetts, United States Saint-Gobain Full time

    Customer Service RepresentativeAt Saint-Gobain, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Composite Systems team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Worcester, Massachusetts, United States Shields Health Solutions LLC Full time

    About Shields Health Solutions LLCWe are a leading provider of specialty pharmacy management services, dedicated to improving lives and elevating performance in the healthcare industry. Our team is passionate about delivering exceptional patient care and outcomes, and we are seeking a highly motivated and experienced Pharmacy Liaison to join our team.Job...


  • Worcester, Massachusetts, United States Shields Health Solutions LLC Full time

    About the RoleWe are seeking a highly motivated and self-starting Pharmacy Liaison Specialist to join our team at Shields Health Solutions LLC. As a Pharmacy Liaison Specialist, you will play a critical role in providing integrated support to patients and pharmacists, ensuring a seamless continuum of medication adherence support.Key ResponsibilitiesProvide...


  • Worcester, Massachusetts, United States Shields Health Solutions LLC Full time

    Job Title: Specialty Pharmacy LiaisonAt Shields Health Solutions LLC, we are committed to delivering exceptional patient care and services. We are seeking a highly motivated and detail-oriented Specialty Pharmacy Liaison to join our team.Job Summary:The Specialty Pharmacy Liaison will provide integrated support to patients and pharmacists by providing a...


  • Worcester, Massachusetts, United States Graybar Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key contact and liaison for customers, you will be responsible for ensuring their total satisfaction and providing exceptional support.Key Responsibilities:Ensure every customer experience is top-notch in qualityHandle...


  • Worcester, Massachusetts, United States Tempus Unlimited Inc. Full time

    Job Title: Regional Liaison AssociateTempus Unlimited, Inc. is a nonprofit organization dedicated to empowering individuals with disabilities to live independently. We are seeking a Regional Liaison Associate to support our community-based services.Job SummaryThe Regional Liaison Associate will serve as a liaison between consumers, participants, and...


  • Worcester, Massachusetts, United States CVS Health Full time

    Transforming Healthcare with CVS HealthAt CVS Health, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Clinical Sales Liaison, you'll play a vital role in supporting our hospital accounts in Worcester, MA, including UMASS and St. Vincent's.Key Responsibilities:Collaborate with case managers, physicians,...


  • Worcester, Massachusetts, United States CVS Health Full time

    Transforming Healthcare with CVS HealthAt CVS Health, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Clinical Sales Liaison, you'll play a vital role in supporting our hospital accounts in Worcester, MA, including UMASS and St. Vincent's.Key Responsibilities:Collaborate with case managers, physicians,...


  • Worcester, Massachusetts, United States Simply Dental Management Inc Full time

    Position OverviewSimply Dental Management Inc is seeking a motivated and friendly patient liaison to join our team. The ideal candidate will possess fluency in Spanish and excel in a fast-paced collaborative environment while fulfilling multiple responsibilities. If you are looking to be part of an organization that values its employees and is committed to...


  • Worcester, Massachusetts, United States Open Sky Community Services Full time

    About the RoleWe are seeking a highly motivated and compassionate Crisis Intervention Liaison to join our team at Open Sky Community Services. As a Crisis Intervention Liaison, you will play a vital role in supporting the re-entry of returning citizens who have been recently released from the Department of Corrections and other individuals who have a history...


  • Worcester, Massachusetts, United States HealthSouth Full time

    Unlock Your Potential as a Rehabilitation LiaisonAt Encompass Health, we're committed to delivering exceptional patient care and outcomes. As a Rehabilitation Liaison, you'll play a vital role in building strong relationships with referral sources, healthcare professionals, and patients to drive census growth and admission success.Key...


  • Worcester, Massachusetts, United States LHC Group Full time

    Care Transition Liaison Opportunity at LHC GroupWe are seeking a skilled Care Transition Liaison to join our team at LHC Group. As a Care Transition Liaison, you will play a critical role in facilitating the transition of patients between healthcare providers and ensuring a seamless care experience.Key Responsibilities:Facilitate referrals of new and...


  • Worcester, Massachusetts, United States UMass Memorial Health Care Full time

    Consultation Liaison Psychiatrist OpportunityWe are seeking a dedicated and experienced Consultation Liaison Psychiatrist to join our dynamic team at UMass Memorial Medical Center in Worcester, Massachusetts.About the Role:Provide psychiatric consultation services to patients admitted to medical surgical units and those presenting in the emergency...


  • Worcester, Massachusetts, United States LHC Group Full time

    Care Transition Liaison Opportunity at LHC GroupWe are seeking a skilled Care Transition Liaison to join our team at LHC Group. As a Care Transition Liaison, you will play a critical role in facilitating the transition of patients between referring physicians or hospitals to our home health or hospice services.Key Responsibilities:Facilitate referrals of new...


  • Worcester, Massachusetts, United States Shields Health Solutions LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Pharmacy Liaison to join our team at Shields Health Solutions LLC. As a Pharmacy Liaison, you will play a critical role in providing exceptional patient care and support to our patients and healthcare providers.Key ResponsibilitiesProvide personalized medication management services to patients,...


  • Worcester, Massachusetts, United States Tempus Unlimited Inc. Full time

    Job SummaryTempus Unlimited Inc. is a nonprofit organization that provides community-based services to empower individuals with disabilities to live as independently as possible in the least restrictive environment. We are seeking a highly skilled Regional Liaison Associate to join our team.Key ResponsibilitiesAct as a liaison between consumers,...


  • Worcester, Massachusetts, United States Tempus Unlimited Inc. Full time

    Job SummaryTempus Unlimited Inc. is a nonprofit organization that provides community-based services to empower individuals with disabilities to live as independently as possible in the least restrictive environment. We are seeking a highly skilled Regional Liaison Associate to join our team.Key ResponsibilitiesAct as a liaison between consumers,...


  • Worcester, Massachusetts, United States Tempus Unlimited Inc. Full time

    Job SummaryTempus Unlimited Inc. is a nonprofit organization that provides community-based services to empower individuals with disabilities to live as independently as possible in the least restrictive environment. We are seeking a highly skilled Regional Liaison Associate to join our team.Key ResponsibilitiesAct as a liaison between consumers,...


  • Worcester, Massachusetts, United States CVS Health Full time

    Job SummaryCVS Health is seeking a highly skilled Registered Nurse to join our team as a Clinical Sales Liaison. In this role, you will be responsible for supporting our hospital accounts in Worcester, MA, including UMASS and St. Vincent's.Key ResponsibilitiesCollaborate with case managers, physicians, referral sources, and home health agencies to facilitate...