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Worcester, Massachusetts, United States Simply Dental Management Full timeJob Summary:We are seeking a highly motivated and detail-oriented Treatment Coordinator to join our team at Simply Dental Management. As a Treatment Coordinator, you will be responsible for welcoming new patients, verifying insurance, and presenting treatment plans to patients. You will also be responsible for negotiating finance options and executing sales...
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Orthodontic Patient Liaison
2 months ago
Simply Dental Management Inc is seeking a motivated and friendly patient liaison to join our team. The ideal candidate will possess fluency in Spanish and excel in a fast-paced collaborative environment while fulfilling multiple responsibilities. If you are looking to be part of an organization that values its employees and is committed to fostering their growth both personally and professionally, this role is an excellent fit.
Work-Life Balance
Key Responsibilities:
- Exceptional Customer Service Abilities
- Warmly greets all patients upon arrival
- Oversees patient check-in and check-out processes
- Efficiently organizes patient appointment scheduling
- Handles phone inquiries with a positive demeanor
- Manages incoming and outgoing correspondence
- Assists with patient billing processes and addresses related inquiries
- Keeps clinic documentation organized and accessible
- Facilitates patient seating and manages patient flow
- Ensures the reception area is tidy and welcoming
- Confirms patients' insurance details
- Engages in company promotional events and initiatives
- Performs additional tasks as assigned by management
