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Senior Retail Sales Associate

2 months ago


Fitchburg, Massachusetts, United States Harbor Freight Tools Full time
Job Summary

We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Harbor Freight Tools. As a valued member of our team, you will be empowered to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Provide outstanding customer service and support to ensure customer satisfaction and loyalty
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns
  • Upsell and cross-sell products to customers, promoting company programs and services
  • Maintain a safe, clean, and organized store environment, adhering to company standards and policies
  • Participate in cross-training and development programs to enhance skills and knowledge
Requirements
  • Must be at least 18 years old
  • Preferred: 1 year experience in retail or customer service
  • Ability to communicate clearly with customers and associates
  • Open availability with the ability to work evenings, weekends, and holidays
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
About Us

Harbor Freight Tools is a 45-year-old, $8 billion national tool retailer with a strong presence in 48 states. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.